Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Reliefpilatesstudio. The terms “we”, “us” and “our” refer to Reliefpilatesstudio.
Reliefpilatesstudio operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Reliefpilatesstudio is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our store or making a purchase, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account and for all activity under your account. You may not transfer or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance, color, or quality of any product will meet your expectations.
All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities sold.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Reliefpilatesstudio reserves the right to accept or reject any order at its discretion.
An order is considered accepted once it is confirmed and payment is received.
Please review your order carefully before submitting. Orders cannot be cancelled or refunded once confirmed, except in the limited cases described in our Refund Policy.
All purchases are subject to our strict No Refund Policy.
You confirm that purchases are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price shown at checkout.
Prices do not include shipping or delivery fees unless stated otherwise.
You agree to provide accurate and complete payment information and authorize us to charge the full amount of your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by courier companies, customs, or events beyond our control.
Once the order is handed to the courier, responsibility transfers to the customer, except in cases where the item arrives damaged or incorrect, as defined in our Refund Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, designs, and graphics, is the property of Reliefpilatesstudio or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not copy, reproduce, or exploit any content without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. These are provided “as is” without warranties. Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Reliefpilatesstudio is powered by Shopify, but all sales are between you and Reliefpilatesstudio. Shopify is not responsible for any aspect of your purchase or products.
You release Shopify from any claims related to your transactions with Reliefpilatesstudio.
SECTION 10 – PRIVACY POLICY & TRACKING TECHNOLOGIES
Your personal data is governed by our Privacy Policy.
We use cookies and advertising pixels and tracking technologies (including Meta, Google, TikTok, and others) to measure performance, improve marketing, and analyze website usage.
By using our website, you consent to the use of these technologies.
SECTION 11 – FEEDBACK
If you submit any feedback or suggestions, you grant us the right to use them without compensation or restriction.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors and to cancel any order if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, abuse the platform, transmit malware, scrape content, or violate any laws or rights.
We reserve the right to terminate your access if you violate these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Reliefpilatesstudio shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Reliefpilatesstudio and its partners from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Reliefpilatesstudio.
SECTION 20 – ASSIGNMENT
You may not transfer your rights without our written consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Lebanon. Any disputes shall be resolved in the courts of Lebanon.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means you accept the changes.
SECTION 24 – CONTACT INFORMATION
All order issues, complaints, or resolution requests must be sent via WhatsApp only.
Requests sent by email or social media will not be processed.
Contact Details: are mentioned on the contact us page
